Privacy Policy

Privacy Policy

LAST UPDATED: March 25, 2024

Rothschild Beauty Group, LLC ("Colleen Rothschild Beauty," "we," "us," or "our") acknowledges the importance of data privacy. This Privacy Policy ("Policy") outlines our practices for gathering and utilizing personal information, which directly or indirectly identifies you ("Personal Information"), obtained from our customers, whether online, via social media, or through one of our mobile applications, as well as online visitors ("you", "your", or "yours"). It also explains the options you have regarding our utilization of your Personal Information and how you can access and modify this information.

This Privacy Policy applies to the Personal Information you provide when you interact with any website owned, licensed, or operated by us, (www.colleenrothschild.com) which links to this Privacy Policy (the "Site"). This includes actions such as making purchases or receiving services through the Site,  or engaging with us in any other manner. For the purposes of this Privacy Policy, the term "Services" encompasses the Site and all products, goods, and services provided by Colleen Rothschild Beauty through the Site.

By accessing the Services or Site you agree to our collection and use of Personal Information as described in this Policy and our Terms of Service. We do reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically.

Please read this Privacy Policy carefully to understand how we will use and protect the personal information you provide to us. We will not share your personal information with anyone except as described in this Policy. 

This Policy does not apply to Personal Information we collect about employees, job applicants, and independent contractors, or individuals when acting as representatives (e.g., employees, contractors) of entities with which we do business.

Types of Information Collected 

Colleen Rothschild Beauty collects Personal Information to deliver our Services, fulfill our legal obligations, advance our business interests, and for the purposes outlined in this Privacy Policy. Failure to provide Personal Information to us may result in our inability to provide you with our Services or complete requested transactions. Typically, during our business activities, we collect the following types and categories of personal information:

  • Personal Identifiers: Identifiers such as your name, alias, shipping address, email address, account name, billing address, social media handle, telephone/mobile number, and customer identification number
  • Registration Data: Information provided when you register for an account to use the Site, including usernames and passwords
  • Protected Class Information: Gender, age and date of birth
  • Commercial Information: History of the Services you purchased, obtained or considered, or your past purchasing or consumption patterns in relation to our Services.
  • Marketing and Communications Data: Information that informs your marketing preferences and your subscriptions to our publications and alerts
  • Internet and Electronic Network Data: Device and browser type and information regarding your interaction with the Site, details about your browser, operating system or device
  • Your Feedback: Information you provide about our Services, which may include data gathered from any Colleen Rothschild Beauty surveys or reviews submitted by you.
  • Geolocation Information: Information (if allowed by you) collected about the general city, state, or region a user is located 
  • Audio and Visual Information: Customer Services line recordings, photographs and videos you provide to us or post on social media sites
  • Inferences: Inferences drawn from any of the categories outlined to create a profile about a customer

 

 

Cookies and Other Technology

In addition to any information that you submit to us through the Service, we and our third-party service provider may automatically collect or store certain information whenever you visit or interact with the Site. 

As you browse through the Site, it automatically gathers information. This includes Internet Protocol (IP) addresses, insights into your Site usage, and data collected through cookies and similar tracking technologies. Typically, this collected information is statistical in nature and does not personally identify you. We utilize this data to enhance the Site and provide improved service to its users.

Cookies: 

We use "cookies" and various tracking technologies on the Site. A cookie is a small file placed on your smartphone or other device. You may have the option to decline cookies by adjusting the appropriate setting on your device. However, choosing this setting may render some parts of the Site inaccessible or function improperly. Additionally, the Site may include small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs), which enable us to analyze data regarding your Site usage (e.g., tracking the popularity of specific content and ensuring system and server integrity). Occasionally, we may utilize third-party cookies and pixels provided by our marketing partners, including social media companies, on our Site. By using such third-party cookies and pixels, you agree to the terms and conditions established by those third parties, which may include Meta, X (formerly Twitter), TikTok, LinkedIn, and others. For further details, please refer to the Cookie Policy available on each Site where applicable.

Site Monitoring: 

Please be aware that we use cookies and other tracking technologies within the Site to monitor and record any and all activities and communications to, from, and on, the Site in order to safeguard, improve, and analyze usage of, the Site, and for the other purposes listed in this Privacy Policy. For the avoidance of doubt, you hereby acknowledge, agree, and consent to, such monitoring and recording. 

 

 

Use of Personal Information

The data we gather serves multiple purposes, aimed at enhancing our services for customers. This includes processing your purchases, delivering promotional materials for which you've opted in, managing your online account, promptly addressing inquiries, and engaging with you through our social networks, events, and promotions. Additionally, we use this data to seek feedback through surveys and to notify you about updates to our Site, products, and services.

We also utilize the information collected to troubleshoot issues, enhance our services, offer recommendations, personalize your Site experience, fulfill legal obligations, and mitigate fraud and credit risks. We uphold a strict policy of not selling or sharing your information for third-party direct marketing endeavors, as we deeply value our customers' data and relationships.

 

Disclosure of Personal Information.

We collect the Personal information identified herein directly from you when you use our Services, through automated means when you are using the Site, and from third parties. More specifically, Personal Information is collected from the following sources:

  • Direct Collection: We collect personal information directly from you when you use our Services (e.g., registering accounts, completing purchases, signing up for subscriptions), when you provide a Product Review (as defined below), or whenever you directly engage with us, such as when you visit our offices or premises or otherwise contact us.
  • Automated Collection: As described above, we may collect information and data, such as usage data and cookies, through automated means when you use the Site (see “Cookies and Other Technologies” above).
  • Third-Party Sources: We collect personal information from third parties, such as publicly available databases, social networking providers, advertising companies, our service providers, and third-party references.

Sharing Personal Information 

We may share or disclose personal information that we collect, or you provide, as follows:

Service Providers:

We may employ companies and individuals to help provide the Website or services on our behalf or help us operate our business (such as processing of your payment for a product, fulfilling orders, IT services and support, customer service or support, hosting, website analytics, email delivery, delivery of promotional, marketing and transaction materials, Website maintenance and security, marketing and advertising, research, surveys, event management, product reviews, data verification, and data storage). The service providers are permitted to use your personal information only as authorized to perform these services or tasks.
For example, we use (and thus disclose certain of your personal information to):

  • Google Analytic: to help us understand how our customers use the Site - read about how Google uses your information here: https://www.google.com/intl/en/policies/privacy/
  • Shopify: in order to power our online store - read about how Shopify uses your information here: https://www.shopify.com/legal/privacy.
  • Klaviyo – our email/SMS service provider - read about how Klaviyo uses your information here: https://www.klaviyo.com/legal.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Payment Processors: 

Any payment card information you use to make a purchase on or through the Site or the service is collected and processed directly by-our payment processor, and we never physically receive or store your full payment card information.

Change in Control:

We may transfer your Personal Information to a successor in interest to us if we are acquired by or merged with another organization. In such event, we will use reasonable efforts to notify you (either by posting notice on the Website or by email to you at the last known email address) before information about you is transferred and becomes subject to a different privacy policy; however, in the event we fail to notify you, your Personal Information will still be transferred, but subject to this Policy.

Disclosure for Other Reasons: 

We may disclose Personal Information under the following circumstances: (i) if compelled by law, government order, or legal process; (ii) to safeguard and uphold our rights or property; or (iii) in urgent situations to safeguard the health and personal safety of any individual. Additionally, we may disclose your Personal Information to any third party if we deem such disclosure necessary to protect our legal, regulatory, or business interests. Your information may also be disclosed with your explicit consent.

Should you engage in a transaction with Colleen Rothschild Beauty or interact with us in any manner necessitating the sharing of your Personal Information with a service provider or other third party, you hereby authorize such disclosure and/or direct Colleen Rothschild Beauty to deliberately disclose your Personal Information to said service provider or third party.

Third-Party Websites and Social Media

Our Site may include links to third-party websites or social media buttons. Clicking on these links or buttons will redirect you away from our Site to another platform or website, where another entity may gather personal or anonymous data from you. We do not control, review, or assume responsibility for these external websites or platforms, including their content. Kindly note that this Privacy Policy exclusively pertains to our Site and does not extend to external websites or content. We advise you to review the privacy policies of each website you visit. The inclusion of links to third-party websites, social media platforms, or locations on our Site is solely for your convenience and does not imply our endorsement of such third parties, their products, content, or websites.

Text Marketing & Notifications

By subscribing to text marketing notifications you agree to receive recurring automated marketing messages and shopping cart reminder messages at the phone number provided. Consent is not a condition of purchases. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view our Terms of Service. The Site uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

If you do not wish to be part of our service you can unsubscribe at any time by testing STOP, CANCEL, QUIT, END, or UNSUBSCRIBE to any mobile message received from us. You may get another text message confirming your unsubscribing from our service. You also agree that by sending an email, calling in, or sending any other means of opt out unsubscribe request or using words different than the ones presented above will not be reasonable means to unsubscribe you.

When you opt in for our service you may expect to get occasional texts concerning latest Text Alerts, Surveys, Welcome messages, Customer win-backs, Text Campaigns, Giveaways, Flash Sales, Upsells.

If your device does not support MMS we will deliver a SMS instead and strip the image. The opt out will also be delivered as a standard text message (SMS)

Carriers (AT&T, T-mobile, Verizon, T-Mobile, Sprint, Rogers, MetroPCS, etc) are not responsible or liable for undelivered or delayed messages.

 

Opt-Out

We may use your email address to send you notices regarding matters, including the Site (including any notices required by law, in lieu of communication by postal mail). If you do not want to receive these messages, you can opt out by following the instructions included in the email message or by emailing us at hello@rothschildbeauty.com. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

Safeguarding Personal Information

Our Security Measures

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions, process agents, and distribution institutions. They receive the information they need to verify and authorize your credit card transactions and to ship your order. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. Although we use reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Protecting Yourself

You are solely responsible for safeguarding and maintaining the secrecy of your User ID, password, and/or any account information in your possession or control. Please be careful and responsible whenever you are online. The Website contains links to third parties, who may collect information directly from you. Each of the websites linked from the Website have separate privacy policies and data collection practices, independent of us, and we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of such websites, nor do we make any warranties or representations about the contents, products, or services offered on such websites or the security of any information you provide to them. You can learn more about Internet privacy from government websites such as www.ftc.gov/privacy.

Data Retention

We may retain your Personal Information for as long as we need for a legitimate business purpose. The criteria used to determine the retention periods include: (i) how long the Personal Information is needed to provide our products and services; (ii) the type of Personal Information collected; and (iii) whether we are subject to a legal, contractual or similar obligation to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).

Do Not Track Signals

We currently recognize Global Privacy Control signals; we do not observe the “DNT” protocol signal.

Accessibility

We are committed to ensuring that our communications are accessible to people with disabilities.  To make accessibility-related requests or report barriers, please contact us at hello@rothschildbeauty.com

Children's Policy

This Site is not directed to children under the age of 16 and we do not knowingly collect Personal Information from children under the age of 16 on the Site. If we become aware that we have inadvertently received Personal Information from a visitor under the age of thirteen on the Site, we will delete the information from our records.

California Privacy Rights

Pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”), California residents are entitled to certain data privacy rights:

  • Right to Know (Specific Pieces of Personal Information). You have the right to know the specific pieces of your personal information that we have collected about you.
  • Right to Know (Categories of Personal Information). You have the right to know (i) the categories of personal information we have collected from you; (ii) the categories of sources from which the personal information is collected; (iii) the categories of your personal information we have sold or disclosed for a business purpose; (iv) the categories of third parties to whom your personal information was sold or disclosed for a business purpose; and (v) the business or commercial purpose for collecting or selling your personal information.
  • Right to Delete. You have the right to request that we delete your personal information that we have collected and retain.
  • Right to Correct. You have the right to request that we correct inaccurate personal information that we have collected and retain.
  • Nondiscrimination. You have the right not to be subject to discrimination for asserting your rights under the CCPA.

Contact Us

If you have any questions about this Privacy Policy, the practices of our Website, or your dealings with our Site, or to request information regarding disclosure of personal information to third parties for direct marketing purposes, please contact us by sending an email to hello@rothschildbeauty.com or a letter to:

Rothschild Beauty Group, LLC
4837 Keller Springs Rd.
Addison, TX 75001