Exchanges and Returns

 NEED TO SEND AN ITEM BACK? 
It's super easy! All you need is your order number and zip code. You can find your order number in your Colleen Rothschild email confirmation. Then simply go to our portal below. 

OUR POLICY

While we hope that you love all our products, we know that sometimes that just isn’t the case! We are happy to offer exchanges or returns within 30 days of your purchase on all items.

Unless you are setting up an exchange there is a $7 handling fee for all returns which will be deducted from your refund. Original shipping costs are non-refundable. 

Join our rewards program for perks like free returns.

Your refund will go back to your original form of payment. While our returns are processed quickly, please allow up to 14 days from when items are received for your funds to be available.

Your satisfaction is of upmost importance to us, so if you are not pleased with your purchase for any reason or your order is outside of our 30 day policy, please email our customer care team directly at info@colleenrothschild.com.