Exchanges and Returns

HOLIDAY RETURNS/EXCHANGES 2025

We will be offering an extended policy for our 2025 holiday season. Any order placed between November 1 – December 31 is eligible for return through January 31.


NEED TO SEND AN ITEM BACK? 
It's super easy! All you need is your order number and zip code. You can find your order number in your Colleen Rothschild email confirmation. Then simply go to our portal below. 

 

OUR POLICY

While we hope that you love all our products, we know that sometimes that just isn’t the case! We are happy to offer exchanges or returns within 30 days of your purchase on all items.

Unless you are setting up an exchange, there is a $7 handling fee for all returns that will be deducted from your refund. Original shipping costs are non-refundable.

Your refund will go back to your original form of payment. While our returns are processed quickly, please allow up to 14 days from when items are received for your funds to be available.

Your satisfaction is of utmost importance to us, so if you are not pleased with your purchase for any reason or your order is outside of our 30-day policy, please email our customer care team directly at hello@rothschildbeauty.com.